Terms of Service

MobileRelation is a Singapore mobile phone and electronics retailer offering new and used mobile devices, tablets, accessories, trade-in services, repair-related services, and related customer support.

Product information, prices, colours, storage options, specifications, promotions, and stock availability shown on our website or social media may change without prior notice.

We try our best to keep all information accurate, but availability is subject to confirmation at the time of order, reservation, or purchase.

When you place an order, make a reservation, or contact us through WhatsApp, live chat, phone, or our website, we may contact you to confirm product availability, pricing, payment, collection, or delivery details.

MobileRelation reserves the right to reject, cancel, or amend any order or reservation if there is an error in price, stock, product information, payment, or customer details.

All prices are listed in Singapore Dollars unless stated otherwise.

Prices may change due to promotions, market conditions, supplier pricing, product condition, or stock availability.

Payment methods may include cash, bank transfer, card payment, PayNow, or other payment methods accepted by MobileRelation.

Warranty terms depend on the product type, brand, condition, and source of the device.

New, used, local, export, telco, or other product categories may have different warranty coverage. Customers should confirm the warranty terms before purchase.

Used devices may have normal signs of usage unless stated otherwise.

Trade-in and buyback prices are subject to device model, storage, colour, condition, warranty status, activation status, accessories, market demand, and inspection by MobileRelation.

Any online or WhatsApp quote is an estimate unless confirmed after inspection.

MobileRelation reserves the right to revise or reject a trade-in or buyback offer after checking the device.

Content on our website and social media channels is provided for general information, marketing, and customer support purposes.

You may not copy, reuse, reproduce, or distribute MobileRelation content, images, logos, videos, product listings, or other materials without permission.

When you contact or purchase from us, you may provide personal information such as your name, phone number, email address, delivery address, order details, device details, or social media account information.

How we collect and use personal information is explained in our Privacy Policy.

MobileRelation will not be liable for indirect, incidental, or consequential losses arising from the use of our website, services, product information, social media content, or third-party platforms.

To the maximum extent permitted by law, our liability is limited to the amount paid for the relevant product or service.

Our website or social media channels may contain links to third-party websites, payment services, delivery services, manufacturer websites, or social media platforms.

MobileRelation is not responsible for the content, policies, or practices of third-party services.

MobileRelation may update these Terms of Service from time to time. The latest version will be posted on this page.