Up to 12-month warranty on used iPhones

MobileRelation – Used Product Warranty Terms & Conditions

1. Warranty Coverage: MobileRelation provides a limited warranty on used products purchased from us for the warranty period stated at the time of purchase. The warranty covers hardware defects and malfunctions arising from normal usage.
2. Warranty Exclusions: Warranty does not cover:
   • Physical damage, accidental damage, drops, cracks, dents or damage caused by human error, misuse or negligence.
   • Water or liquid damage, moisture exposure or corrosion.
   • Damage caused by unauthorised repairs, modifications or tampering.
   • Normal wear and tear, cosmetic defects and gradual battery deterioration.
   • Software issues, data loss, viruses or problems caused by third-party applications.
3. Warranty Claims: Customers must provide proof of purchase. All warranty claims are subject to inspection and verification by MobileRelation.
4. Repair or Replacement: For valid warranty claims, MobileRelation will repair the defective product or provide a replacement of equivalent specifications, subject to availability. If neither is reasonably possible, an appropriate refund or other remedy will be offered in accordance with applicable law.
5. Data Responsibility: Customers are responsible for backing up and removing personal data before submitting devices for warranty servicing. MobileRelation is not responsible for data loss except where required by law.
6. Warranty Limitations: The limited warranty applies only during the warranty period stated at the time of purchase. It does not cover defects or damage resulting from improper handling, misuse, accidental damage or other excluded circumstances. All warranty claims are subject to inspection and verification by MobileRelation. These terms are subject to applicable Singapore laws.